Customer portals allow your customers to access data and services via a gateway. They are a unique selling point and a reason for a customer to buy-in to a service.
Customer portals can reduce the number of telephone calls and emails to your busy departments by providing easy to use self service features.
Portals are a means of interacting with your organisation whether it be for document access, data report viewing, or to upload and download data, having a good customer portal can make the difference between a good service and a truly great service.
Zoonder Limited have developed many customer portals which give customer focussed views of complex and real-time data.